This Privacy Policy explains how Sanchez Mobile Home Services ("we", "us"), a family-owned mobile home services business based in North Texas, collects, uses and protects your information when you contact us, use our website, hire us or sign up for our text messages.
Information we collect
- Information you give us when you call, text, email or sign up for text alerts: your name, phone number, email address, and the addresses and details of your home and the job.
- Records of the text messages we send you, whether they were delivered, and whether you opted out.
- For our crew: contact details and work and pay records needed to run our business.
- Basic technical information that our website hosting provider records automatically, such as your browser type and IP address. Our website does not use advertising or tracking cookies.
How we use your information
- To give you quotes and to schedule and perform the work you hire us for.
- To send you the text messages you agreed to, such as reminders the evening before a scheduled job.
- To answer your questions and keep records of our work.
- To pay our crew and meet our legal and tax obligations.
Text messages (SMS)
We send text messages only to people who agreed to receive them. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that deliver our messages for us.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run our business, such as our website host, our database provider and our text messaging provider, and only so they can provide those services to us. We may also share information when the law requires it.
How long we keep it and how we protect it
We keep your information as long as we need it to serve you and for our business, legal and tax records. Our records are stored with providers that use encryption and access controls, and only the business owner can see customer and crew records.
Your choices
- Reply STOP to any text from us to stop receiving texts. Reply START to sign up again.
- Contact us to see, correct or delete the information we have about you.
Children
Our services and website are not meant for children under 13, and we do not knowingly collect their information.
Changes and contact
If we change this policy, we will update the date at the top of this page.
Questions? Call or text 469-338-2605, or email sanchezmobilehomes@gmail.com.